Frequently Asked Questions

Coaching is a collaborative, future-focused partnership that helps you discover your own answers through powerful questions and structured reflection — rather than receiving instruction. Unlike training, which delivers content to groups, coaching is deeply personalised to your specific goals, challenges, and context.

At Open Meadow Deck, we apply ICF-standard methodology combined with 12+ years of experience in Uganda’s professional landscape to create tailored growth journeys that produce lasting change.

Coaching is ideal if you’re navigating a career transition, stepping into a new leadership role, want to improve how you communicate or lead, feel stuck despite your experience, or have ambitious goals but need a structured approach and accountability to reach them.

Many of our clients in Kampala and across Uganda come to us after realising that technical expertise alone isn’t enough — leadership, communication, and self-awareness are the differentiators.

Absolutely — and non-negotiably so. All coaching conversations are governed by the ICF Code of Ethics, which mandates strict confidentiality. We do not share session content with anyone, including your employer if they are sponsoring your coaching, without your explicit written consent.

The only exceptions are legally mandated situations involving imminent risk of serious harm to yourself or others, as required under Ugandan law.

We offer six core service pillars: Leadership Coaching, Communication Skills, Team Development, Workplace Development, Personal Effectiveness, and Executive Mentoring. Each is available for individuals or organisations.

The easiest way to choose is to book a free 30-minute Discovery Call — one of our coaches will listen to your situation and recommend the most suitable service and format.

Yes. Several of our coaches are fluent in Luganda and can conduct full sessions in Luganda upon request. We can also arrange sessions with coaches who speak Runyankole, Acholi, or Kiswahili.

We believe coaching is most transformative in the language that feels most natural to you.

Yes. We offer on-site delivery throughout Kampala, including to your office, boardroom, or company training facility at no additional travel charge within the Kampala metropolitan area.

We can also travel to Gulu, Mbarara, Jinja, Mbale, Kabale, Entebbe, and other towns for group or organisational programmes — travel arrangements are included in enterprise quotes.

Yes. We have delivered leadership and communication programmes for several Uganda government ministries, agencies, and statutory bodies. We understand and can work within government procurement frameworks — PPDA compliance, quotation requirements, LPO processes — and provide all necessary documentation for public sector engagements.

Yes. We deliver fully virtual coaching sessions via Zoom or Microsoft Teams, with the same quality and rigour as our in-person work. Our virtual clients include professionals based across Uganda, Rwanda, Kenya, and the Ugandan diaspora in the UK, USA, and UAE.

A stable internet connection is all you need.

Individual sessions start from UGX 850,000 per session. Monthly professional coaching retainers for individuals begin at UGX 2,000,000. Team and organisational programmes are quoted based on scope — typically starting from UGX 8,500,000 for a half-day team session.

We also offer payment plans and regularly work with clients on ROI framing — our clients consistently report career advancement and performance gains that far exceed the cost of coaching.

Yes. Organisations enrolling 5 or more staff in individual coaching receive a 15% discount. We also offer enterprise packages with fixed monthly retainer fees for unlimited access to our coaching team.

Government and NGO procurement discounts may be available — contact us to discuss.

We accept bank transfer (Stanbic Bank Uganda, Centenary Bank, DFCU Bank), MTN Mobile Money, Airtel Money, and USD payments. Invoices are issued in UGX with 30-day payment terms for organisations.

Personal clients may arrange session-by-session or advance payment.

Simply fill in our Contact Form on the Contact page, send an email to hello@openmeadowdeck.info, or call/WhatsApp +256 700 123 456.

We’ll arrange a free 30-minute Discovery Call within 48 hours, send you a brief intake questionnaire, then begin your first official coaching session — typically within 2 weeks of first contact.

Engagements range from a single workshop day to 12-month executive mentoring partnerships. Most individual coaching programmes run 3–6 months with bi-weekly 60–90 minute sessions. Team programmes are typically 1–3 days. Workplace development engagements run 3–6 months.

We recommend a minimum of 6 sessions to experience meaningful, sustainable transformation.

Come open-minded and ready to be honest about your goals and challenges. We’ll send you a brief intake questionnaire before your first session to help us understand your context.

Beyond that — no special preparation is needed. Just arrive willing to reflect, be challenged, and grow.

All programme graduates automatically join the Open Meadow Alumni Network — a growing community of Uganda’s growth-focused professionals. Benefits include monthly email newsletters with coaching insights, invitations to alumni events and workshops in Kampala, access to our digital resource library, and discounted rates on future programmes.

Many clients return for advanced-level coaching or refer colleagues — which is the highest compliment we receive.